FREQUENTLY ASKED QUESTIONS & ANSWERS
Do you have to pay a deposit? → Yes 50% is required upfront on all custom made orders
When does the final payment have to be made? → After customer has received assurance of the finished item, payment must be made within 5 business days
Is it heat proof? → No, our furniture requires protection
Is it scratch resistant? → No, our furniture requires protection
Do I have to use coasters and heat mats? → Yes
Can it be flat packed? → Yes
Do we charge for delivery for custom orders & furniture? → Yes, this is dependant on size, weight & location
Can we assemble on site: → Yes, at buyer’s expense
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